- How do I register?
- Does everyone in my office need to register separately?
- How do I place an order?
- Can I place orders for properties outside the Chicago area?
- Can I place orders for properties outside of Illinois?
- My customer needs a 1st & 2nd; can I put both loans on one order?
- How do I know you’ve received my order?
- Why can’t I see all my orders?
- What does it mean when my file is in “Processing?”
- How do I know if my order is completed?
- How do I get my completed order?
- What if I make a mistake or need to change the info on my order?
- How do I request a chain of title? Can I request it through the website after I’ve placed the order?
- How do I schedule a closing?
- What are the business hours of your closing offices?
- How can I request a closing protection letter and/or wiring instructions?
- What if I can’t access your website?
There is a button for registering on the main page of the website; clicking it will bring up a short form to fill out. Please fill out all fields completely and accurately. Once this form is submitted our staff will be notified and we will issue your new login info promptly.
No, but we recommend each individual who will be placing orders with us have their own separate login account; this enables us to better track who placed a given order if we need to follow up with them.
From the home page of stcil.net, click on the button marked “Place an Order.” You will then be directed to a new order form; please fill out all applicable fields completely & accurately, then click on the “Submit” button at the bottom of the form. NOTE: If you’d like to receive your invoice & commitment automatically by email when completed, please provide your contact info in the appropriate section of the form.
Yes – we are able to service the entire state of Illinois. Please note that we may employ third-party search agencies for properties outside the greater metropolitan Chicago area (Cook & its surrounding counties), so orders for these locations may take slightly longer to complete.
Unfortunately, we are unable to handle orders outside of Illinois at this time; please visit
www.stewart.com to locate an issuing agency for other states.
Because each loan has its own HUD statement, we require 2nds to be placed separately so they can be issued individual file numbers for reference purposes.
When you successfully place your order through stcil.net, you will be issued an order reference number (it will typically be a 5-digit number with a “W” prefix). This number serves as both your confirmation that we have received your order as well as your reference for retrieving the completed commitment from the website.
Stcil.net maintains an active archive of open files for up to 90 days. To retrieve documents for older files, please contact the New Orders department at
orderintake@stewart.com.
“Processing” status indicates the order is completed & the commitment is ready for retrieval.
Check back on stcil.net & click on "View Documents." You will be prompted to enter your reference
#, which will then display the invoice & commitment for your order.
A completed order will also contain a link reading “View Commitment.” Clicking on this link will bring up the invoice
& commitment for your order, which can then be printed out or saved locally as needed. If you’d like to receive your completed invoice
& commitment automatically by email, please provide your info on the new order form when placing your order.
If you need to change (or cancel) an order that has already been placed, please contact our New Orders department at 630-889-4050, or by email at
orderintake@stewart.com. Please provide your order’s reference number
& the changes you’d like made.
On the new order form, there are check boxes for 12 & 24 month chains of title; check the appropriate box to order your chain. If you need to add a chain of title after the order has been placed, please contact our New Orders department at 630-889-4050, or by email at
orderintake@stewart.com.
To schedule a closing, please click
here or contact our Customer Service department at 866-506-2945, or by email at
orderintake@stewart.com.
Our normal office hours are from 8AM to 6PM; evening and weekend closings may be available for an additional fee; please contact our Customer Service department at 866-506-2945 for more information.
On the new order form, there are checkboxes for requesting a CPL and/or wiring instructions. If you request a CPL, please provide the complete mortgagee clause as well as any other information you wish to appear on the letter.
If you are unable to log in, please contact the New Orders department at 630-889-4050 or by email at
orderintake@stewart.com, and we will look up your username
& password for you. If the entire website is unavailable, it may be temporarily down for maintenance; if you need to place an order during this time, you may send it via fax to 630-629-7565, or by email to
orderintake@stewart.com. Please note that orders that are placed via fax or email cannot be retrieved via the web & must be sent back to you via fax or email as well.
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